Shipping policy

SHIPPING POLICY

Surreal

At Surreal, we are committed to delivering your orders safely and on time.

Order Processing

All orders are processed within 1–2 business days after successful payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

Shipping & Delivery Timeline

We ensure that all products are delivered within 6–8 business days from the date of dispatch.

Delivery timelines may vary depending on:

• Customer location
• Courier partner operations
• Weather conditions or unforeseen delays

In such cases, minor delays may occur, and we appreciate your patience.

Shipping Partners

We ship orders through reliable courier partners to ensure safe and timely delivery.

Once your order is shipped, tracking details will be shared via email or SMS.  

Delivery Coverage

Currently, we ship across India. Delivery availability is subject to serviceability of the customer’s pincode.

Delays & Exceptions

While we strive to meet the estimated delivery timeline, Surreal is not responsible for delays caused by courier partners or circumstances beyond our control.

Contact Us

For any shipping-related queries, feel free to reach out to us at:

📧 shopsurreal.co@gmail.com