Terms of service

TERMS & CONDITIONS

Surreal

Welcome to Surreal. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General

Surreal is an online store offering men’s jewellery and accessories.

By using this website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian.

We reserve the right to update or modify these terms at any time without prior notice. Changes will be effective once posted on the website.

2. Products & Information

We make every effort to display product images, descriptions, and prices as accurately as possible.

However, slight variations in color, size, or finish may occur due to lighting, screen settings, or manufacturing differences.

All products are subject to availability. We reserve the right to limit or cancel quantities at our discretion.

3. Pricing & Payments

All prices are listed in INR (₹) unless stated otherwise.

We reserve the right to change prices at any time without prior notice.

Payment must be completed in full before an order is processed.

Surreal is not responsible for any additional charges applied by your bank or payment provider.

4. Orders & Acceptance

Once an order is placed, you will receive an order confirmation email.

This does not guarantee acceptance of the order.

We reserve the right to cancel or refuse any order due to:

Product unavailability
Pricing errors
Suspicious or fraudulent activity

If an order is cancelled after payment, a refund will be processed as per our refund policy.

5. Shipping & Delivery

Orders are shipped through trusted courier partners.

Delivery timelines are estimated and may vary due to location, courier delays, weather conditions, or other unforeseen circumstances.

Surreal is not responsible for delays caused by courier partners once the order has been dispatched.

6. Returns & Refund

Please refer to our Return & Refund Policy for detailed information regarding returns, exchanges, and refunds.

7. Intellectual Property

All content on this website, including logos, images, designs, text, and graphics, is the property of Surreal and may not be copied, reproduced, or used without prior written permission.

8. Limitation of Liability

Surreal shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Use of our products is at the customer’s own risk.

9. User Conduct

You agree not to: